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GGenerous.nz

Fundraiser playbook

Tools for success

What actually makes a fundraising page work β€” from the people who built the platform, and from campaigns that have raised money here. None of it is clever. All of it is specific.

Five things that do the most work

🎯 Be specific

β€œSend our under-15s to Nationals in Dunedin” beats β€œhelp our club”. Say what the money buys.

πŸ™‹ Start it yourself

Your own first donation β€” even $20 β€” tells everyone else the page is real and worth backing.

πŸ“Έ Add a real photo

A wide cover image of actual people doing the actual thing outperforms a logo every time.

πŸ”— Share it three ways

Message the link directly to ten people, post it, and print the QR code for the club noticeboard.

πŸ“£ Update within 24 hours

First update: screenshot of the first donations and a thank-you. Momentum is easier to keep than to restart.

The playbook, step by step

Write a story people act on

The first two lines decide whether someone reads on. Lead with the person, the place or the moment β€” then the plan.

Answer the four questions every supporter has: who is this for, what happened, what exactly will the money pay for, and what happens if you don't raise it. Figures and names beat adjectives. β€œThree players, $480 each for flights and entry” tells someone what their $50 does; β€œevery bit helps” doesn't.

Try this: Short on words? Write a few sentences of your own first, then use the AI story tool on the campaign form to expand them into a full draft β€” you edit it before publishing.

How goals and progress work β†’

Set a goal you can explain

A goal is optional, but if you set one, make it the real number β€” the one you can itemise β€” not a round number you hope looks impressive. People back a specific target.

Then break it down in the story: β€œ$300 covers the van, $200 the entry fees, $150 the gear.” Supporters can see their own gift inside it, which is what makes them give twice.

Try this: If the goal changes, edit it β€” the progress bar updates and re-runs the safety checks. You can also remove the goal entirely if you'd rather keep it open-ended.

Make the photos do the work

Add a wide cover image (aim for 1600Γ—700, a 16:7 banner) and a few photos on your listings. Upload them straight from your phone β€” they're resized automatically for the web, so you don't need to fiddle with them first.

Real photos beat stock every time: the team, the workshop, the cake, the dog. If you're selling an item, photograph it on a plain background in daylight and show any flaws honestly β€” buyers forgive wear, they don't forgive surprises.

Try this: Use the QR code from your campaign's share box on printed flyers and posters β€” anyone who scans it lands straight on your page.

Make giving effortless

Give people preset amounts to tap instead of a blank box, and turn on monthly giving if the need is ongoing β€” a monthly supporter is worth far more than a one-off over a year.

Donors can choose to cover the platform fee, which means 100% of their gift reaches you. Say so on the page: it's one line, and it quietly raises more.

Try this: Say β€œ$25 = a box of supplies” next to your preset amounts in the story. Specific amounts get picked more often than round ones.

Sell something β€” don't just ask

Plenty of people would rather buy than donate. That's why your page can sell as well as take donations: baking, crafts, art, second-hand finds, services, tickets, vouchers.

You can also add products from NZ businesses to your page and earn a share of at least 10% on every sale β€” the business fulfils and ships, you keep the commission. It's the easiest way to raise money without making anything yourself.

Try this: Group your best three or four items at the top of your shop and give the rest time to sell β€” the full-width Shop to support section on your page shows them at their best.

Listing an item β†’Browse the wholesale catalogue β†’

Turn supporters into fundraisers

Peer-to-peer pages let your supporters raise on your behalf with their own story and their own link β€” and donations on their page count towards both their goal and yours.

Teams make it competitive: set up a few teams, let people pick one when they create their page, and let the leaderboard do the nudging for you.

Try this: Ask five people who already care β€” the coach, a grandparent, the club captain β€” to run their own page. Five is a team; one is a favour.

Bring local businesses in

A local business can list a product or voucher, choose the share fundraisers earn, and get exposure to everyone who visits your page. You get a sale you didn't have to make or ship.

They don't need to build anything: they list once, you add their offer to your page, and the sale and delivery happen on their side.

Try this: Approach the businesses your supporters already use β€” the local bakery, the garage, the garden centre. Ask what they'd offer, rather than asking for cash.

Share it like you mean it

The link works everywhere. The mistake people make is posting once and hoping. Post the story behind the campaign, not just the link β€” the photo of the broken gear, the moment you found out, the receipt when you hit the target.

Send the link directly to the people closest to you before you post publicly. Individual messages get read; group posts get scrolled past.

Try this: If someone shares your page, anyone who clicks through counts towards your page for five days β€” so ask people to share the link rather than describe it.

Keep the momentum up

Post an update every few days while you're active: progress, photos, thank-yous, a countdown, a small win. Each update also goes out by email to supporters who opted in, and it's the strongest reason someone gives a second time.

Thank people by name, and ask for one specific thing in each update β€” β€œwe need $200 for the gear by Friday” beats β€œplease share”.

Try this: Half-way is the hardest point. Post at halfway with a specific gap and what closes it.

Finish it properly

When you hit the target, say so β€” post a final update with the total and what it bought. Turning off quietly leaves supporters wondering.

Donors and buyers get their receipts automatically, and every order stays in your dashboard with its history. If you need a break rather than an ending, holiday mode pauses your page and reopens it automatically on a date you choose.

Try this: Closing a campaign? Archive it β€” the page comes off the public site and the records stay for your reporting.

Donation receipts β†’Holiday mode β†’

The six mistakes that cost the most

  • βœ•A vague title, so nobody knows what they're supporting.
  • βœ•No photo β€” a wall of text and no face.
  • βœ•Sharing once and expecting it to travel on its own.
  • βœ•Only asking, never offering anything to buy.
  • βœ•No updates after launch, so supporters assume it stalled.
  • βœ•Setting a goal you can't explain where the money goes.

What we do behind the scenes

  • Receipts go out automatically to donors and buyers, and every order stays in your dashboard.
  • Payments go straight to your own verified bank account through Stripe β€” we never hold your money.
  • Reviews screen campaigns, listings, fundraisers and orders automatically, with a human for anything unclear.
  • Deliveries are checked against the postcode so metro and rural charges are right first time.

Questions while you're setting up? The help centre has step-by-step articles, or email hello@generous.nz.

Your checklist

Work down each column. If you do only the Day 1 list, you're already ahead of most campaigns.

Day 1

  • βœ“Write the story (or draft it with the AI tool, then edit it).
  • βœ“Upload a wide cover photo.
  • βœ“Set a goal and break it down line by line.
  • βœ“Make your own first donation.
  • βœ“Connect your payout account and add your fee card.

First week

  • βœ“Message the link to ten people you know will help.
  • βœ“Post it with the story, not just the link.
  • βœ“Ask five people to run their own peer-to-peer page.
  • βœ“Add three or four things to sell β€” handmade or from a local business.
  • βœ“Print the QR code for the club, shop or workplace.

Ongoing

  • βœ“Post an update every few days with a photo.
  • βœ“Thank donors by name, publicly, if they're happy with that.
  • βœ“Ask for one specific thing each time, not everything at once.
  • βœ“Fulfil orders and add tracking the day they come in.
  • βœ“Finish with a total and a thank-you when you hit the target.

Ready when you are

Creating a page is free, and there's nothing to pay until money comes in. Most campaigns get their first donation within a day of sharing if the story is specific.